At WiseGuy Store LLC, we are committed to providing you with a smooth and hassle-free shopping experience. Our Shipping & Returns Policy ensures transparency and customer satisfaction. Please read the details below for more information.

Shipping Policy

1. Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

  • We offer Standard and Expedited Shipping options.
  • Standard shipping typically takes 5-7 business days.
  • Expedited shipping is available and takes 2-3 business days.
  • Shipping times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.

3. Shipping Fees

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • We offer free standard shipping on some orders.

4. International Shipping

  • We currently ship within the United States. International shipping options will be announced soon.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can track your order through the provided tracking link.

6. Lost or Delayed Packages

  • If your package is lost or delayed, please contact us immediately at Conact@wiseguystorellc.shop, and we will assist you in resolving the issue.

Returns & Refunds Policy

1. Return Eligibility

  • Items must be returned within 30 days of purchase.
  • Products must be in their original condition, unused, and in original packaging.
  • Certain items, such as perishable goods, personalized products, and final sale items, are not eligible for returns.

2. How to Initiate a Return

  • Contact our support team at [Insert Contact Email] to request a return authorization.
  • Include your order number and reason for return.
  • We will provide you with return instructions and a return shipping label (if applicable).

3. Refund Process

  • Once we receive your returned item, we will inspect it and process your refund within 7-9 business days.
  • Refunds will be issued using the original payment method.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

4. Exchanges

  • If you wish to exchange an item, please contact us. We will process the exchange once the original item is received.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please notify us within 4 days of delivery.
  • We will replace the item or provide a full refund at no additional cost.

We value your satisfaction and strive to provide the best customer experience. If you have any questions or need further assistance, feel free to contact us.

WiseGuy Store LLC
Email: Contact@wiseguystorellc.shop
Address: US